ServicePoint

The Nebraska Management Information System (NMIS) is a Nebraska non-profit organization administered by its coalition members. The coalition members are Lincoln/Lancaster County Community Services Management Information System, Community Action of Nebraska and Metro Area Continuum of Care for the Homeless. The NMIS hosts a shared web-based information management system that allows authorized End Users at participating agencies to collect clients’ personal information, demographic information, and service and referral information and with the client’s permission, to disclose information to NMIS for inclusion in a Basic Information Database maintained by NMIS which is open to all participating agencies. NMIS also permits participating agencies to create, maintain, and control an electronic agency client record belonging to each agency and to share information from their agency client records with other participating agencies with client consent.

This statewide effort is funded in part by the Nebraska Homeless Assistance Program as well as Housing and Urban Development (HUD) grants and local funding. Each coalition member supports their own ServicePoint administrator. ServicePoint is a product of Bowman Systems. This software is web based and helps agencies, towns, Continuum of Care and funders produce accurate data on the causes, services, outcomes and case management for homeless and at risk populations in the state of Nebraska.

Community Action of Nebraska has a System Administrator, Tim Wilson, and a Data Support Associate, Jeanie Ashley. Together they cover the Southwest CoC, Southeast CoC, Northeast CoC, North Central CoC and Panhandle CoC. Support includes provides end user trainings, ongoing training, data quality, reporting and work flow with ServicePoint and HUD. The System Administrator and Data Associate also acts on behalf of end users, agencies, continuum of cares, NMIS and CAN for the HMIS system. CAN supports new user and follow-up training via WebEx to help reduce travel costs as well as offering WebEx meetings for the CoC's.

If you would like to know more about ServicePoint, its uses, costs involved, schedule a training or how it can be incorporated into your agency please contact the System Administrator at by email at tawilson@canhelp.org or by phone at 402-471-3714.

CAN provides support to the following agencies using ServicePoint (click on their name to go to their website):

1. Panhandle CoC Region 1:
   1. Cirrus House, Inc.
   2. Monument Family Connections
   3. Northwest Community Action Partnership
   4. Panhandle Community Services
2. North Central CoC Region 2:
   1. Central Nebraska Community Services
   2. Hope Harbor, Grand Island (emergency/transitional shelter)
   3. Salvation Army, Grand Island(Mens Shelter)
   4. Goodwill Industries, Grand Island (PATH Program)
   5. Third City Christian Church, Grand Island
   6. Saint Leo's Catholic Church, Grand Island
   7. Trinity United Methodist Church, Grand Island
   8. Abundant Life Christian Center, Grand Island
   9. Salvation Army,Columbus
3. Southwest CoC Region 3:
   1. Community Action Partnership of Mid Nebraska
   2. Residential Aid to Families in Transition (RAFT), Kearney(transitional housing)
   3. Haven House, Lexington (emergency shelter at 109 W 8th. ST, Lexington, NE 68850, 308-324-7170)
   4. The Connection, North Platte (emergency/transitional shelter)
   5. NAF Multicultural Human Development Corporation, North Platte
4. Southeast CoC Region 4:
   1. Southeast Nebraska Community Action
   2. Blue Vally Community Action Partnership
   3. Crossroads Center, Hastings
   4. Catholic Social Services, Hastings
   5. Salvation Army, Hastings
5. Northeast CoC Region 5:
   1. Goldenrod Hills Community Action
   2. Goldenrod Regional Housing Authority, Wisner (Phone: 402-529-6278)
   3. Salvation Army, Norfolk
6. Omaha Agencies Region 7 (MACCH CoC):
   1. Eastern Nebraska Community Action Partnership